We check and perform a stress-test for all the equipment we ship.
Our main KPI is to have as low warranty claims as possible.
We strive to surprise our customers by solving their warranty cases quicker than they expect.
For all servers purchased from us, including disks and drives.
We really care for our customers
All warranty claims are processed 7 days a week, 365 days a year. All you have to do is to fill out this form.
Our experienced specialists use all available diagnostic methods, including remote access to identify all the details of an issue.
Based on the results received after the detailed diagnostics, engineers will decide to replace individual nodes or the whole server.
All the equipment and/or replacement parts are delivered to our customers during 1-7 business days.